I noticed a very good rate on a flash sale on the web web page. I chose the wire transfer possibility as it was less expensive. I didn't notice This is able to call for me to head over to my bank and sign paperwork together with spend a fee for your wire transfer. I while it was a pay back by Verify form of issue. I called about ten minutes right after earning my purchase to terminate. I was advised by a very threatening consultant named Tiffany that my solutions were being to change my payment process and pay out extra or spend a $35 cancellation payment (that they can deliver to collections).
As the primary retailer to ship the U.S. Mint’s 2016 American Silver Eagles, APMEX is delighted to announce the merchandise line is in inventory and shipping instantly.
This was my next order with APMEX. I get many merchandise in addition to some capsules to go With all the cash. I messed up and purchased the incorrect capsules. I termed their customer support and blown away by the support. They answered the mobile phone swiftly and Rebecca was a satisfaction.
PO dropped my package deal along with your customer service supplied no support in finding and recovering it. The tone of their replies were being fundamentally to position duty on me. Past electronic mail sealed the deal I'll store in other places for gold and silver.
one remark I've obtained many gold cash, bars, silver coins, and silver bars over time from Apmex. Never had a challenge purchasing from them and constantly received my goods inside a timely method and have often been satisfied with the items received.
Disappointing experience and unsatisfactory resolution (wrote criticism back again and haven’t gotten any reaction back again).
They provide a big choice of merchandise at competitive rates. Transport is often rapid, and each package deal I've gotten from them is well-packed and received to me safely and securely.
That is my very first buying encounter and been a nightmare up to now calling APMEX and native write-up Business. They now cashed my look for $2000 here in excess of weekly in the past. APMEX must resolve their item delivery challenges. I are actually dwelling at my new property and that is in a very reputed community for greater than a calendar year and never ever experienced lost packages. I realize it is USPS fault but APMEX need to go with a postal provider who is much more dependable and deliver offers only to your recipient immediately after acquiring signature.
The extent of customer service, supply and communication has been no lower than 5 star’s, I hugely suggest them and have encouraged them to close friends likewise. Without having compaints.
But any time you pawn rubbish products off on shelling out customers then _delete_ their genuine report to other customers of what they obtained, that makes you a LIAR. Putting up only four and five-star reviews is unethical and devious, and serves only to victimize the uninformed.
I have ordered two times from APMEX. The initial order was as marketed and I used to be more than happy with switch all around time and product. The next purchase is Missing.
Only once have I'd a concern with a product, and customer support was amazing. They sent me a label to return it without having hassle, in addition to a substitution arrived rapidly.
I identified as APMEX the morning after acquiring the wrong coins and was explained to the return department experienced to investigate and would get back to me (like which is my issue?). Two or three hrs afterwards I acquired a information the investigation determined that the error was because of human mistake (Duh!) and that I would be obtaining an e-mail which has a RMA delivery label. four-five hours afterwards I acquired the e-mail Together with the label and instructions. I mail the incorrect coins again the following morning. USPS sent the offer on Monday Nov 30th. Apmex didn't update me that they experienced received so I named them late Tues AM twelve/1.
Once you location your order they'll honor their value for your specified time (I believe it’s 10 days) till they obtain your payment. If shipped by way of USPS it might take some months prior to the buy is fulfilled and delivered. All delivery procedures have to have signature, so do be certain someone can signal for it.